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Microsoft®
Word provides keyboard combinations that can increase a user’s efficiency. How
can these shortcuts simplify the support process for Microsoft®
Word? For those customers that solely use alternative methods of completing
these tasks, how would you introduce these key combinations?
·
Microsoft®
Word provides the ability to set defaults allowing users to customize their
style within their document. Explain how you would educate a customer on
setting his or her own document style. What strategies would you advise to help
the customer avoid common style problems?
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